TERMS AND CONDITIONS

 

These terms and conditions apply to all transactions on this site. Using this site indicates your acceptance of these terms. These terms may change at any time. You will be required to read and accept these terms and conditions prior to confirming your order.

 

 

PRICES AND PAYMENT

 

All prices include VAT but exclude delivery. Delivery charges will be shown clearly in the shopping cart prior to your submitting your order.
Payments are done via PayPal Email Invoicing. After submitting your order you will receive invoice on your e-mail.

 

 

DELIVERY

 

Generally where an order contains more that one item, all items will be delivered at the same time. Lead time vary depending on the product.

 

The lead time is 3 to 4 weeks for the items in "sliding"  and  "impossible"  collections and 2 to 3 weeks for the items in  "coordinate"  collection. For the lamps in this collection the lead time is 3 to 4 business days. The lead time of each product is specified in the product description.

 

Shipping times and price vary depending on the product and the chosen shipping method.

 

Upon submitting the order you can choose a shipping method provided by the following services: Bulgarian Post, EMS or DPD Economy (EU only)

 


RETURNS & EXCHANGES

 

While we take every step possible to handle your merchandise with care, occasionally damage can occur during shipping or handling. Please inspect your purchase promptly after you receive it and report any visible damage at email: orders@praktrik.com. If you are reporting goods as delivered damaged, digital images of the damage will be required.

 

In case of delivery or manufacturing damage or dysfunction we will replace the product or the damaged part.

 

If you are not satisfied with your purchase you can exchange it for another product(s) on the same price. Delivery costs are responsibility of the customer.

 

We don’t offer refunds.


 

For large or custom size orders please contact us.

 

PRAKTRIK Ltd.